Sả là một gia vị được nhân ta dùng phổ biến, đồng thời cũng là một cây thuốc chữa bệnh và trừ côn trùng tốt.
Sả là loại cây thảo sống dai, cao khoảng 1m, mọc thành bụi (tên khoa học là Cymbopogon Citratus (L.) Pers.), thuộc họ lúa (Poaceae). Củ sả là một gia vị được dùng trong chế biến nhiều món ăn, chủ yếu là để kích thích tiêu hoá, khử được mùi tanh của cá, thịt, giúp thức ăn thêm thơm ngon.
Theo Đông y, sả vị the, mùi thơm, tính ấm, có tác dụng làm ra mồ hôi, thông tiểu tiện và tiêu thực. Sả được dùng chủ yếu làm thuốc chữa cảm sốt, đầy bụng, tiêu chảy...
Liều lượng mỗi ngày 8 - 12g lá và củ sả dưới dạng thuốc xông hay thuốc hăm. Phổ biến nhất là nồi nước xông lá sả phối hợp với một số lá khác như lá tre, lá cúc tần, lá bưởi, lá tía tô. cây ngăi cứu.. mỗi thứ một nắm, đem nấu nước xông cho ra mồ hôi để chữa cảm sốt, nhức đầu.
Tác dụng chính của sả là ở tinh dầu. Trong lá sả có tinh dầu, thành phần chủ yếu là geraniola và citronelola. V́ vậy, khi ta ṿ lá sả thấy có một mùi thơm đặc biệt phảng phất mùi thơm của chanh.
Tinh dầu sả bôi lên da hoặc phun trong nhà có thể xua đuổi được ruồi, muỗi và các loài côn trùng khác như dĩn, bọ chét... do đó thường được dùng làm thuốc trừ muỗi và khử mùi hôi.
Phụ nữ cũng thường nấu nước lá sả để gội đầu cho trơn tóc, sạch gầu và có thể tránh được một số bệnh về tóc.
Ngoài ra, củ sả và tinh dầu sả c̣n dùng để chữa một số bệnh thông thường như : Lấy 3 - 6 giọt tinh dầu sả pha với xi-rô và nước, cho bệnh nhân uống để chữa đau bụng, đầy bụng, chống nôn và thông trung tiện. hoặc thái cũ să đem ngâm rượu đễ dành khi đau bụng gió uống 1 li nhỏ
(I work as a headmaster and one day drive to the local mall during lunch. One of the teachers asks to ride with me as she has an errand to run. When we get to the mall we split up, and then we meet up at the car a little later to go back to the school. The teacher is nine months pregnant when this happens.)
Teacher: *suddenly laughs, apparently for no reason*
Me: “What?”
Teacher: “I just realized why the shop assistant at the chemist was looking at me as if I am completely nuts!”
Me: “Why?”
Teacher: “Well, one of the girls in my class was really worried that she might be pregnant, and I offered to get a pregnancy test for her. So there I came, waddling in with my huge belly, and I asked where the pregnancy tests were. The look the guy gave me was priceless!”
(Last year I dyed my hair bright red, and by October it was starting to fade out to a pink-orange. I was used to getting a lot of comments about my hair and most were positive so I was taken by surprise when I was ringing up an older customer a few days before Halloween.)
Husband: “Is that your real hair?”
Me: “Yes. it is.”
Husband: “Well. I like it. It’s nice. You look very pretty.”
Me: “Thank you.”
(His wife looks at him with a face that says she doesn’t appreciate him complimenting me.)
Husband: *to his wife* “Well, she’s Halloween pretty, anyway.”
Me: “…here’s your receipt. Have a nice night…”
(My manager and I still haven’t figured out if I should take that as a compliment or insult, yet.)
Customer: “Don’t laugh at me! GIVE ME THE F****** COUNTER THING!”
(It escalated from there. She refused to leave the shop or take her methadone, and we had to call the police and stand there whilst she trashed the store. We ended up staying an hour late to clean it all up. The pharmacist rang her doctor and asked for her to be sent somewhere else for her methadone and possibly be given a stronger dose.)
Customer: “I’m allergic to tree pollen, but I don’t have hay fever, so don’t try to sell me any hay-fever medication!”
New Colleague: “Sir, an allergy to tree pollen is hay fever. If you take these it will help.”
Customer: “It say’s trainee on your badge. You don’t know what you’re talking about! I’d like to speak to a more senior member of staff!”
(The new colleague fetches me. I am 20 years younger than my colleague.)
Me: “What seems to be the problem, sir?”
Customer: “I asked to speak to a senior member of staff! Why are you getting involved?!”
Me: “As I’ve been here the longest. I am more than capable of answering any problems you may have.”
Customer: “This is ridiculous! You’re a child. You can’t possibly be able to deal with the responsibility! Get me someone more senior!”
(I go and get the pharmacist who has been listening to the whole thing.)
Customer: “Finally, an adult who knows what they’re doing! How can you leave a child in charge of your chemist counter?”
Pharmacist: “Well, sir, [My Name] has passed all of her courses with the highest mark we’ve ever seen in this store, so I’m perfectly happy to let her deal with any queries, but as I’m here – what’s the problem?
Customer: *looking sheepish* “I’m allergic to tree pollen and want something for it.”
Pharmacist: “That’s called hay fever; try an antihistamine.”
(I work in the mail order branch of a popular pharmacy chain. On my way to work I stop by a local retail branch of the pharmacy to pick up a prescription. I happen to be wearing a company t-shirt which, while having the variant of the company name used by the mail order branch, is nothing at all like the uniforms worn by retail employees nor is it at all professional-looking. A woman comes up next to me while I’m waiting at the pharmacy counter.)
Customer: “Excuse me, where are allergy medicines?”
Me: *looking around* “Over there, I think.”
Customer: “What, don’t you know where things are in your own store?”
Me: “Oh, I don’t work here. I actually work at [Mail Order Branch] on [Road].”
Customer: “Oh, ok. So, which kind is safest for my son to use?”
Me: “Sorry?”
Customer: “Which allergy medicine is safest for my son? He’s ten.”
Me: “You would really have to ask a pharmacist.”
Customer: “But you said you work for [Company].”
Me: “I just package orders. I’m not a pharmacist.”
Customer: “So why are you at the pharmacy counter?”
Me: “I’m picking up a prescription…”
Customer: “So you can stand here but you can’t help a customer?”
(The pharmacy tech tells me my prescription is ready. I get it and pay, all while the woman stares at me. As I walk away the tech notices the woman standing behind me.)
Pharmacy Tech: “Can I help you?”
Customer: “I don’t know. Apparently no one else around here can!”
(I work at a small mom and pop pharmacy. We are having a buy-one-get-one sale on some collectible dolls. A middle-aged female customer is browsing the collectibles. There are six different dolls, each a different color. I happen to be at the counter where they are displayed.)
Me: “Hello, I see you are interested in these dolls.”
Customer: “Yes, but I’m unsure which one to get.”
Me: “Well, we are having a sale on them.”
Customer: “I see.”
Me: “Well, just inform me which ones you decide on.”
Customer: *eyes light up* “I can get more than one!?”
Me: “Yes.”
Customer: “How much for one?”
Me: “$14.50.”
(The customer starts counting on her fingers, then sighs.)
Me: “What seems to be the problem?”
Customer: “I only have enough money for three of them.”
(I am confused.)
Customer: “Even with your sale, I would only get be able to get four.”
(I figure out what is the misunderstanding in her logic.)
Me: “How about this, you buy three and I’ll give you the other three on the house?”
Customer: “You will won’t you get in trouble for that?”
Me: “I won’t tell if you won’t tell.”
(I got her dolls and rang her up. She kinda skipped out of the store.)
(We are the busiest pharmacy in the area, and this day is no exception. To make matters worse, we are short-staffed and our delivery truck is several hours late. I am running the drive-thru at about 6 pm, which is about 10 cars deep.)
Me: “Hi, how can I help you?”
Customer: “I’m here to pick up a prescription for [Name].”
Me: “It looks like we were out of stock of that medication, but let me check to see if it arrived on the truck.”
(I check the delivery record and we did receive the medication. However, because none of the boxes are put up, and it is the middle of the evening rush, we won’t be able to fill the order for a few hours.)
Me: “Ma’am, we did receive the medication on the truck, but we haven’t had a chance to unload the boxes yet, so if you would like to check back this evening…”
Customer: “I was told it would be ready this afternoon!”
Me: “I apologize, ma’am. Normally we would have it ready then but our truck just arrived less than an hour ago and we haven’t been able to put away the medication yet.”
Customer: “Well, someone should have called me to tell me it wasn’t ready! I drove all the way from [20 minutes away] to get my medicine and it’s not even ready!”
Me: “Are you signed up for our automated calls and text messages?”
Customer: “Yes!”
Me: “…and you got a call or text telling you your prescription was ready?”
Customer: “Well… no…”
Me: “…”
(The customer gave me a dirty look as she angrily drove away.)
(An order comes to my pharmacy for a well-known antibiotic. This antibiotic is known to smell exactly like rotten eggs, so most of us just hold our breath while we count it and try not to think about it too much. We dispense it to a woman who is picking it up for her teenage son. Everything is normal and she leaves with the prescription, but about 10 minutes later she comes stomping back into the pharmacy, pretty much shoves the person that I am currently helping out of the way, and throws the bottle of medication on the counter.)
Customer: “I want to speak to your manager right now! You guys gave me rotten medication!”
Me: “Really? Let me look at the expiration date on your bottle. Normally we don’t keep anything that has one less than a year away.”
(I look at the bottle and see that the pharmacist wrote a date of over a year away, and I go over to our stock bottle and check and the numbers correspond with each other.)
Me: “Hmm. Well, ma’am, it doesn’t look like this medication is expired but I will have the phar—”
Customer: “You are just lying! I mean, come on and open that bottle! It smells totally rotten! I can’t believe that you would ever give someone bad medication! My son is very very ill!”
Me: “Oh, that’s just because the active chemical that is in this medication has a bad smell. Trust me, I wish there was something that we could do about it back here, too. Most of us hold our breath while we count it.”
Customer: “Stop ****** lying to me. You just don’t want to admit you did something wrong! I will have your job for this, b****!
(At this point the pharmacist who has been listening the whole time walks over.)
Pharmacist: “Ma’am, while I don’t like the fact that you are calling my staff names like that I will let you know two things. One is, certain chemicals have a bad smell. It’s just a fact of life. So, while I know that smell is unpleasant, it’s just one of those side effects that come with being able to take medications that will help your sick son. I assure you it’s supposed to smell that bad. If it didn’t, it wouldn’t work right. Two, since you don’t seem to want to listen to my employees and call them awful names, this will be the last time that you or any members of your family can shop or fill any type of medication here. Maybe in the future you can learn how to treat people the way you want to be treated.”
(The woman proceeded to turn bright red with embarrassment and tried to apologize, but my boss wouldn’t hear it. That was almost two years ago and he still will not allow her or her family to fill their prescriptions at his pharmacy.)
(An order comes to my pharmacy for a well-known antibiotic. This antibiotic is known to smell exactly like rotten eggs, so most of us just hold our breath while we count it and try not to think about it too much. We dispense it to a woman who is picking it up for her teenage son. Everything is normal and she leaves with the prescription, but about 10 minutes later she comes stomping back into the pharmacy, pretty much shoves the person that I am currently helping out of the way, and throws the bottle of medication on the counter.)
Customer: “I want to speak to your manager right now! You guys gave me rotten medication!”
Me: “Really? Let me look at the expiration date on your bottle. Normally we don’t keep anything that has one less than a year away.”
(I look at the bottle and see that the pharmacist wrote a date of over a year away, and I go over to our stock bottle and check and the numbers correspond with each other.)
Me: “Hmm. Well, ma’am, it doesn’t look like this medication is expired but I will have the phar—”
Customer: “You are just lying! I mean, come on and open that bottle! It smells totally rotten! I can’t believe that you would ever give someone bad medication! My son is very very ill!”
Me: “Oh, that’s just because the active chemical that is in this medication has a bad smell. Trust me, I wish there was something that we could do about it back here, too. Most of us hold our breath while we count it.”
Customer: “Stop ****** lying to me. You just don’t want to admit you did something wrong! I will have your job for this, b****!
(At this point the pharmacist who has been listening the whole time walks over.)
Pharmacist: “Ma’am, while I don’t like the fact that you are calling my staff names like that I will let you know two things. One is, certain chemicals have a bad smell. It’s just a fact of life. So, while I know that smell is unpleasant, it’s just one of those side effects that come with being able to take medications that will help your sick son. I assure you it’s supposed to smell that bad. If it didn’t, it wouldn’t work right. Two, since you don’t seem to want to listen to my employees and call them awful names, this will be the last time that you or any members of your family can shop or fill any type of medication here. Maybe in the future you can learn how to treat people the way you want to be treated.”
(The woman proceeded to turn bright red with embarrassment and tried to apologize, but my boss wouldn’t hear it. That was almost two years ago and he still will not allow her or her family to fill their prescriptions at his pharmacy.)
(I work at a large chemist’s shop in North Yorkshire. I am about halfway through my shift when a woman comes running into the shop and up to the register. She is scratching herself really fast and making weird faces.)
Me: “Good morning, ma’am. How can I help you?”
Customer: “ALLERGIC REACTION!”
Me: “I’m sorry…?”
Customer: “ALLERGIC REACTION!”
Me: “Okay… what about it?”
Customer: “ARE YOU STUPID OR WHAT? I NEED MEDICINE! ALLERGIC REACTION!”
(I was quite alarmed by this point and other customers in the shop were starting to stare.)
Me: “Right, what caused your reaction? Is it animal related, or—”
Customer: *scratching like mad* “I DON’T KNOW! ALLERGIC REACTION!”
Me: “Yes, but to give you the correct medication we need to know what caused your reaction. What—”
Customer: “I DON’T F****** KNOW WHAT CAUSED IT! ALLERGIC REACTION! GIVE ME SOMETHING TO MAKE IT STOP ITCHING!”
Me: “But, ma’am…”
(The customer was now running around the store pulling items from the shelves before throwing them to the ground.)
Customer: “WHERE IS THE F****** ALLERGIC REACTION MEDICINE? I NEED IT NOW!”
(The manager, hearing the commotion, runs out from the back room.)
Manager: “What seems to be the problem?”
Customer: “I NEED MEDICATION FOR AN ALLERGIC REACTION AND THIS F****** S*** WON’T GIVE ME IT!”
Manager: “What caused your reaction, ma’am?”
Customer: “I. DON’T. F******. KNOW!”
Manager: “In that case we can’t help you. Have a nice day, ma’am.”
Customer: “F*** YOU! WHEN I DIE I’M GONNA COME GET YOU FIRED!”
(The customer runs out of the store screaming ‘ALLERGIC REACTION!’)
(A man comes up to the pharmacy registers to purchase a bottle of hair growth product. These items come with coupons attached to the box so customers receive instant savings.)
Customer: “I’d like to purchase this, and I have a coupon for it.”
Me: “Excellent. I’ll ring this up for you.”
Customer: “I also have two coupons from previous boxes that I forgot to use before but I don’t have them with me. You can just take the ten dollars off my purchase now, though.”
Me: “I’m sorry, sir, but unfortunately I can only use one coupon per purchase of this item as it says here at the bottom of the coupon.”
Customer: “Well, I didn’t get to use them before so I would like to use them now.”
Me: “So you would like me to give you a discount for coupons that you do not currently have with you today?”
Customer: “Yes. I don’t see what the problem is.”
Me: “I’m sorry, sir, but that’s not the way it works.”
Customer: “Well what do you expect me to do with the coupons, then?”
Me: “Give them to your friends or relatives?”
Customer: “They won’t use them. They have hair!”
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Hopefully His First Name Isn’t John
Pharmacy | Right | October 13, 2014
(I work in a well-known national chain pharmacy. The particular store that I work in provides medicine to at least half of our well-sized county, so we stay rather busy and have a lot of customers. This exchange happens far more often than it really should
Customer: “I’m here to pick up a prescription.”
Me: “All right, what’s the name?”
Customer: “Johnson.” *or some other common last name*
(I’m in line at the pharmacy. It’s been a long day, and I just want to pick up my prescription and go home. The customer in front of me has a basket full of groceries.)
Customer: “I need to pick up my medicine! And I want to pay for my groceries here. I only have six things.”
Pharmacist: “Sure, let me get those for you.”
(The customer puts way more than six grocery items on the counter. I am beyond irritated at this point since she’s making me wait. As the pharmacist scans the groceries, however, I decide not to let it get to me. The wait isn’t that much longer, and I’m next in line anyway.)
Pharmacist: “… and there you go. You’re all set. Have a nice evening!”
Customer: “You too.”
(The customer turns to go and notices me standing in line behind her.)
Customer: *to me* “Excuse me.”
Me: “Oh, it’s no problem—”
Customer: “I SAID, EXCUSE ME. THE SIGN SAYS YOU’RE SUPPOSED TO WAIT FOR THE PHARMACIST, NOT CROWD AROUND THE PEOPLE AT THE COUNTER. YOU ARE IN MY WAY!”
(She grabs her stuff and storms off in a huff, leaving both me and the pharmacist speechless.)
(I work as a cashier and am finally at the end of a long, frustrating split-shift. About 10 minutes to closing a group of guys in their early 20s come in and head straight for the confection aisle. They seem to be having a hard time deciding, and become panicked when my supervisor makes the closing announcement. They shove their candy, chips, and pop into the arms of one guy, and push him toward the cash. They leave the store, leaving their friend to pay. He places the items very slowly on the counter, blinking with confusion a number of times, swaying a little on his feet. I ring his items through.)
Me: “That’s $14.59. How will you be paying?”
Customer: “Uh… debit?”
(He slowly pulls out his wallet and fumbles for his card. He finally places it in the debit machine, and then stares at it, unmoving. The machine times-out, so I reset it. He manages, with some difficulty to make it through the rest of the transaction. When I place his bag in front of him, he looks confused.)
Customer: “Is this mine?”
Me: “Yes, it is.”
Customer: “These are the things I bought?”
Me: “Uh… yes. Are you all right?”
Customer: “Huh? Oh, yeah, don’t mind me, I’m just really fried.”
(He pulls a 2 dollar coin out of his pocket and puts it on the counter.)
Customer: “Don’t tell; my parents know the owner.”
(He left, marveling at the automatic doors as he did. He has been back to the store a number of times, in the same state, and makes my day whenever he shows up.)
(The pharmacy that I work at has a very standard closing time of 7:00 pm. We’ve had this for years, much longer than I’ve worked there. If a customer comes in around 6:58 or so they usually purchase their items quickly and leave. This customer comes in at 6:59.)
Customer: “Whoo! Made it in the knick of time!”
Me: “You certainly did! You picking up a prescription today?”
Customer: “Yes, it’s [Name].”
(The transaction goes smoothly and he heads for the door. It’s 7:01 pm and he turns and goes to the blood pressure machine which usually takes a couple minutes to finish the measurement. My boss tells me to turn the lights off because we’re technically closed.)
Customer: “Hey! Can you turn the lights back on? I can’t see my reading!”
Me: “The display is LED; you don’t need the lights on, sir.”
(I’m out with my parents, running some errands. During one stop, my dad picks up a prescription while my mom and I wait in the car, since it’ll be quick. She cracks the windows, though, since it’s warm. Two women exit the store.)
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