Sả là một gia vị được nhân ta dùng phổ biến, đồng thời cũng là một cây thuốc chữa bệnh và trừ côn trùng tốt.
Sả là loại cây thảo sống dai, cao khoảng 1m, mọc thành bụi (tên khoa học là Cymbopogon Citratus (L.) Pers.), thuộc họ lúa (Poaceae). Củ sả là một gia vị được dùng trong chế biến nhiều món ăn, chủ yếu là để kích thích tiêu hoá, khử được mùi tanh của cá, thịt, giúp thức ăn thêm thơm ngon.
Theo Đông y, sả vị the, mùi thơm, tính ấm, có tác dụng làm ra mồ hôi, thông tiểu tiện và tiêu thực. Sả được dùng chủ yếu làm thuốc chữa cảm sốt, đầy bụng, tiêu chảy...
Liều lượng mỗi ngày 8 - 12g lá và củ sả dưới dạng thuốc xông hay thuốc hãm. Phổ biến nhất là nồi nước xông lá sả phối hợp với một số lá khác như lá tre, lá cúc tần, lá bưởi, lá tía tô. cây ngãi cứu.. mỗi thứ một nắm, đem nấu nước xông cho ra mồ hôi để chữa cảm sốt, nhức đầu.
Tác dụng chính của sả là ở tinh dầu. Trong lá sả có tinh dầu, thành phần chủ yếu là geraniola và citronelola. Vì vậy, khi ta vò lá sả thấy có một mùi thơm đặc biệt phảng phất mùi thơm của chanh.
Tinh dầu sả bôi lên da hoặc phun trong nhà có thể xua đuổi được ruồi, muỗi và các loài côn trùng khác như dĩn, bọ chét... do đó thường được dùng làm thuốc trừ muỗi và khử mùi hôi.
Phụ nữ cũng thường nấu nước lá sả để gội đầu cho trơn tóc, sạch gầu và có thể tránh được một số bệnh về tóc.
Ngoài ra, củ sả và tinh dầu sả còn dùng để chữa một số bệnh thông thường như : Lấy 3 - 6 giọt tinh dầu sả pha với xi-rô và nước, cho bệnh nhân uống để chữa đau bụng, đầy bụng, chống nôn và thông trung tiện. hoặc thái cũ sã đem ngâm rượu đễ dành khi đau bụng gió uống 1 li nhỏ
(I’m in the pharmacy picking up my prescription for insulin.)
Pharmacy Tech: “We are currently out of the insulin pens, so we’ve substituted a bottle of insulin that you can use until we get the pens back in stock in a few days.”
Me: “That’s fine, but I don’t have any syringes at home any more so I’ll need to buy some.”
Pharmacy Tech: “You’ll need to get a doctor to send us a prescription for the syringes.”
Me: “So, you are saying you don’t have the insulin pens. So you are giving me a bottle of insulin, but you won’t give me the syringes to use them?”
Pharmacy Tech: “We can’t give you syringes without a doctor’s prescription.”
Me: “Can I please talk to the pharmacist?”
Pharmacy Tech: “She’s very busy right now, and she’s going to tell you the same thing.”
Me: “I will wait.”
(The pharmacy tech huffs, and I go sit down in the waiting area. About 10 minutes later, after I’ve seen the pharmacist give several consultations, I walk up to the consultation window.)
Pharmacist: *very pleasantly* “Hi. Do you need a consultation?”
Me: “Actually, the lady at the register said that you were substituting a bottle of insulin instead of the pens because you are out.”
Pharmacist: “Oh, you need to know how to use the syringes?”
Me: “No, I know how to do that, but I don’t have any syringes.”
Pharmacist: “Oh, no problem. We’ll give you some since we are out of the pens.”
Me: “The lady at the register is refusing to give them to me without a prescription.”
(The pharmacist looks towards the registers and glares.)
Pharmacist: “She’s been doing that all day. I don’t know why I have to keep explaining it to her. At least she goes home in half an hour.”
(The pharmacist rang me up and I was on my way with syringes. I never saw the pharmacy tech there again.)
Bad Behavior, Germany, Job Seekers, Pharmacy | Working | May 2, 2014
(I get a call on the first of April, one day after a job interview.)
Caller: “HEY! HEY! Guess what!”
Me: “Who is this?”
Caller: “It’s [Name] from [Company] from yesterday! You’re hired! All the other applicants were total f****** idiots! That’s why we want you!”
Me: “Uhm, thanks? That’s—”
Caller: “You know what I did? Do you want to hear it?”
Me: “What did you do?”
Caller: “I called all the other applicants and told them they’re hired! And when they got all excited I screamed ‘April Fools!’ Haha, I would have loved to see their faces. The first guy told me he’d sue me! Isn’t that funny?”
Me: “So… is this a joke? Or am I hired?”
Caller: “You’re actually hired. As I said, all the others were total f****** idiots! Welcome to [Company]!”
(I am the cashier at a convenience store that also has a pharmacy on the back. It is a slow day and my pharmacy coworker asks me to watch his station for a minute. A mustached, gallon-hat wearing cowboy (boots and all) comes up to me and asks in a very deep voice
Cowboy: “Do you carry generic Viagra?”
Me: *stunned* “I’m sorry. If you could just wait for a minute?”
(Thankfully my coworker heard him and took over. I went back to my station and then the same customer appeared. His purchases? Generic Viagra, a tequila bottle, and a 25-pack of lollipops…)
Please Keep Customer Interaction To A Condominimum, Part 2
Pharmacy | Right | April 29, 2014
(It is a Friday late afternoon. I am mechanically ringing up sales adding “have a nice weekend” to my normal “here’s your receipt” spiel. I realized after saying this to a male customer that he is buying several high-quantity boxes of condoms. I also remember he had a work shirt on with his name sewn on it. I stepped into the pharmacy and talk to my coworkers.)
Me: “Oh, my God!”
Coworker: “What is it?”
Me: “I just told a customer to have a good weekend, before noticing he was buying nothing but condoms! He obviously has plans to do so!”
(About thirty minutes later the phone rings, and the pharmacist picks it up.)
Coworker: “[My Name], you have a phone call.”
(I answer.)
Caller: “Hi, I’m [Customer With Named Shirt]. I’m calling because I want to go out with you this weekend!”
(It’s eight in the morning on a Saturday, at a very small shop that’s located by a big shopping centre. There’s literally nobody in the car park or in the shops of this place. The only people in the area are the pharmacist and the cashier.)
Me: “Could I get my ears pierced, please?”
Pharmacist: “Sorry. We’re too busy on weekends to pierce ears.”
(There’s a moment of awkward silence as I look around the empty, silent shop.)
Me: “You’re too busy?”
Pharmacist: “Yes. We only pierce ears on weekdays because weekends are too busy.”
(I’m lost for words for a moment, as I stand alone in the customer area where not even all the aisles have their lighting on.)
Me: “Could you make an exception?”
Pharmacist: “What if ten people with prescriptions were to suddenly arrive? Then what would we do? There’s only two of us behind the counter.”
(I end up leaving pretty soon after without getting anything, as the pharmacist continued to insist that ten people with prescriptions would materialise from the empty car-park.)
Great Stuff, Ignoring & Inattentive, New Jersey, Pharmacy, USA | Right | January 2, 2014
(The customer in front of me is dropping off a prescription. She’s on her phone.)
Customer: “…and then can you pick up [Child] from school, or do you want me— Hang on, I’m at the front of the line.” *to pharmacist* “Here’s my prescription, ID, insurance data. Need anything else?”
Pharmacist: “Just give me a minute to read through this.”
Customer: *on phone* “So, anyway, about the groceries. Why is taking—”
Pharmacist: “Excuse me?”
Customer: “Oh, hang on.” *to pharmacist* “Sorry, I know it’s rude to talk on the phone, but—”
Pharmacist: “No, no. Your prescription. It says ‘cheese, yogurt, chunky peanut butter.'”
(There is a pause.)
Customer: *on phone* “I think I know why it’s taking you so long at the grocery store.”
(It’s Friday afternoon, and I am a customer waiting for my prescriptions in the waiting area of my pharmacy. The customer ahead of me, a gruff older man, is getting upset with the cashier over a problem with the card reader.)
Customer: “I’m telling you, it’s not my card. It’s your machine!”
Cashier: “Sir, you have to enter your PIN correctly—”
Customer: “I KNOW how to enter my PIN! Your machines are wrong! This doesn’t happen to me anywhere else.”
Cashier: “I don’t know what to tell you, sir. My machine has been functioning properly all day. Your transaction failed after you entered your PIN. Would you like to try it again?”
Customer: “If I try it again, you better MAKE it work right! [Financial Institution] is going to freeze my card if I keep trying. I’m going away for the weekend so I NEED my card to work!”
Cashier: “Well, I can’t put in your PIN for you, sir. So I can’t guarantee you it will work.”
Customer: “This has happened the last two times I’ve been in here! I’ve been a customer here for 30 years and you’re saying it’s MY fault? Your machines are wrong! And now my card is going to be frozen until Monday!”
Cashier: “I don’t know what else to tell you, sir. Let me get my manager.”
(The cashier pages the manager, who arrives promptly.)
Manager: “I understand there’s some trouble with your card, sir?”
Customer: “The machine is messing up. It’s NOT my PIN. My card is going to be frozen and I’m going away this weekend!”
Manager: “I understand, sir. If you have time to wait, I’ll call [Financial Institution, which is also responsible for card reader] and try to find out what’s going on.”
(My manager dials the phone and explains the situation to tech support.)
Manager: *on phone* “Uh-huh. I see.”
Customer: “Ask them if my card is frozen!”
Manager: *on phone* “So there’s no problem with our system? Alright. Thank you.”
Customer: “Oh, wait. My PIN on this card is five digits. I only entered four!”
(In the UK, you get your prescriptions for free if you’re age 16, 17, or 18, and in full-time education, which I am. Your age in years and months is written on your collection form. Mine reads 16 years and 9 months.)
Me: “Hello. I need to pick up a prescription. Could you show me what I need to sign?”
Pharmacist: *glances at the form* “Are you working?”
Me: “No.”
Pharmacist: “Are you in full-time education?”
Me: “Yes.”
Pharmacist: “Are any of these applicable?”
(The pharmacist points to war veterans benefits and low income benefits, as well as two others that definitely don’t apply.)
Me: “Uh. No.”
Pharmacist: “Well, I’m afraid you’re going to have to pay for this medicine. It’ll be £7.88.”
Me: “What? It’s always been free in the past! I haven’t got any money on me.”
Pharmacist: “It’s £7.88, I’m afraid. If you want, I can hold it for you and you can pick it up later when you’ve got some money. We close at 5:45.”
Me: “Alright, I guess I could do that. I’ve never had to pay before. Are you sure that’s right?”
Pharmacist: “Have you? You should’ve been charged. Anyway, you have to pay now.”
(I leave, knowing I won’t be able to return home and back in time. I call my dad and ask him to collect it for me. He does so and gets it to me when he gets home from work.)
Dad: “Want to know why they wouldn’t give it to you?”
Me: “Why?”
Dad: “The other pharmacist was serving me. She read over your prescription and asked the woman who’d served you why she’d charged you, as your prescription form clearly said you’re 16. She looked mortified. Turns out, she’d misread the ‘9’ in your 9 months as ’19’!”
(Good to know these are the people handling our medicine!)
Pharmacist: “We don’t have a prescription under that name.”
Me: “Could you look again? It should have been sent over from [School] this morning.”
Pharmacist: *without checking* “We don’t have it.”
Me: “Could you check your computers to see if you got the order?”
Pharmacist: *checks computer* “Oh! Yeah, we got the order. [Medicine] has been backordered for weeks, so no one has it.”
Me: “I see. So, you just didn’t fill the order?”
Pharmacist: “Yeah. We couldn’t.”
Me: “And you didn’t call the number in my file or my doctor to let them know the medication wasn’t available?”
Pharmacist: “We can’t just call EVERY person who orders this! That would take forever!”
Me: “So it’s better that EVERY person who needed that medication should come all the way down here just to hear that their prescription can’t be filled?”
(I’m a pharmacist, and one day at work, a young woman comes up to the counter to pick up a script. I notice she is wearing one of those insertable birth control rings around her wrist.)
Me: “Ma’am, you know that’s not how those work, right?”
Customer: “Huh?”
Me: “Your birth control ring. Those are meant to be worn… you know… internally.”
(I’m a pharmacist, and one day at work, a young woman comes up to the counter to pick up a script. I notice she is wearing one of those insertable birth control rings around her wrist.)
Me: “Ma’am, you know that’s not how those work, right?”
Customer: “Huh?”
Me: “Your birth control ring. Those are meant to be worn… you know… internally.”
(I have numerous health problems, and have to take 10 different prescription medications. Because of the risk of drug interactions, I don’t take as much as a vitamin without running it past a pharmacist. I’m in the pharmacy to buy an over-the-counter drug allergy tablet.)
Me: “Before I get that, I’d like to speak to the pharmacist please.”
Assistant: “The pharmacist is very busy. What’s the problem?”
Me: “I take several prescription drugs. I’d like to make sure this tablet’s not going to cause a bad interaction.”
Assistant: *rolling eyes* “I shouldn’t think it would.”
Me: “I would like to speak to the pharmacist, please.”
Assistant: “The pharmacist is very busy. I’m sure I can answer your questions.”
Me: “I’m concerned about drug interactions and I WOULD LIKE TO SPEAK TO THE PHARMACIST, PLEASE.”
Assistant: “Well, it’s just Lipitor or something, isn’t it? That’s no problem.”
(Instead of answering, I place on the counter the bag I carry my meds in; I bring it to new pharmacies so there’s no possibility of mistaken dosages or anything forgotten. I open the bag and begin to take out my various medications, including the injectible, and the ones plastered with warning labels. The assistant’s eyes get bigger with each new box.)
(I work at a pharmacy that has a drive-thru. We do flu shots and they are in high demand. We have never administered a flu shot at the drive-thru. A customer drives up to the window in her mini-van.)
Me “Good afternoon! What can I help you with today?”
Customer: “I would like to get the flu shot. Can you hurry because I have things to do.”
Me: “I’m very sorry, but you will have to come inside for us to administer the shot. It won’t take more than five minutes.”
Customer: “No! I don’t want to get out of my car. I’m in a hurry; I’m the customer and you have to do what I say, so you have to do it from here!”
Me: “I’m sorry, but it’s against the rules to do it at the drive-thru. I don’t think it would be very sanitary and I wouldn’t even be able to reach you from this window. You will need to come in. I promise it won’t take long.”
(The customer puts her car into gear, so I figure she is coming inside so I close the window and walk away. As I walk away I hear a blaring car horn so I go back to the window.)
Customer: “You have no right to deny me the shot! Are you trying to kill me? What if I get the flu and die? It would be your fault and you will go to jail for MURDER!”
Me: “I’m not denying you the shot, ma’am. Like I said you will have to come inside; it’s the rules. Please move so I can help the other customers.”
Customer: “NO, B****! I WANT THE SHOT RIGHT NOW AND I’M NOT COMING INSIDE! I’M NOT MOVING MY CAR UNTIL YOU HELP ME! WHAT IS WRONG WITH YOU? YOU ARE WASTING MY TIME! I HAVE THINGS TO DO! I AM THE CUSTOMER AND YOU HAVE TO HELP ME! GIVE IT TO ME NOW YOU LAZY B****!”
Me: “No, you need to come inside. We can not administer a shot at a drive-thru window. We have never done it that way. If you come inside I will be able to help you and it will only take minutes. Please move your car so I can help other customers.”
Customer: “NO! I’M NOT MOVING AND YOU BETTER NOT HELP ANYONE ELSE! I WAS HERE FIRST AND I DEMAND YOU GIVE ME THE SHOT FROM HERE! IF YOU DON’T GIVE ME THE SHOT I’M GOING TO HAVE YOU FIRED AND I WILL MAKE SURE YOU NEVER GET ANOTHER JOB IN THIS CITY!”
Me: “For the last time, NO! If you don’t move your car, I’m going to call the police.”
(I start helping the other customers. The customer continues to yell, flips me off and hits the gas. That’s when I hear a loud crash. I look to see that she had put her car in reverse by accident and slammed into the car behind her!)
(I have recently been hired at a pharmacy a few towns over from mine. It’s my second day as cashier, when a teen girl comes to my register. I’m 22 and wearing a name tag.)
Customer: “Hi, I’d like a pack of [Brand] cigarettes, please.”
Me: “No problem. I just need to see your ID.”
Customer: “Oh, well it’s at my house and I don’t have time to run back and get it. Can’t you let me go this time?”
Me: “Sorry, it’s not worth my job.”
Customer: “But you know me!”
Me: “I can’t say that I do.”
Customer: “Dude, [My Name], we go to high school together.”
Me: “Oh, really? What high school do you go to?”
Customer: “[Local High School]. We totally have English together.”
Me: “Yeah, no. First of all I went to [Rival High School]. Second, I was in AP English, the scores of which I used to go to [University], which I just graduated from. So, no, I don’t know you. Show me ID or move along.”
Customer: “You suck.”
(She left and asked the next few visibly older customers to buy her cigarettes. No one bought them, and one even threatened to call the cops if she didn’t leave
(My sister and her husband are having trouble conceiving. It’s been four long and emotional years for all of us. She forgot to buy pregnancy tests last time she was out, so I offer to get some on my way over to her house. I hand over my items to the cashier.)
Cashier: *picking up pregnancy test with a gleeful smile* “Oooh! Is this a good thing or a bad thing?”
Me: “…what?”
Cashier: “Are you hoping you are or hoping you aren’t?”
Me: “That is a pretty personal question.”
Cashier: “Yeah, but I’m stuck here all day with nothing to do. So I’m thinking you cheated on your boyfriend and hope you aren’t carrying some random guy’s kid!” *huge grin* “Am I right?”
Me: “They’re not for me, but that’s really none of your business.”
Cashier: *offended and hostile* “Y’know, it’s people like YOU who make the world a terrible place! Try being friendly instead of such a b****!”
(I have just gotten off of a split shift, during my second seven-day work week. My children have joined me for the last part of my second shift to help me out and we are heading home. It’s just after 8:30 pm, and I’ve been at it since 6 am. We go to the pharmacy next to my store to buy some ibuprofen, and I go up to the pharmacy desk to pay since the main cash has a huge lineup of people buying toilet paper and snack foods. After waiting about two minutes the pharmacy technician, who’s been looking at me and sighing deeply, finally comes to serve me.)
Employee: “Are you here to pick up a prescription?”
Me: “No, I’d just like to pay for these.”
Employee: *as she’s scanning my pills* “Okay, well this cash is only for prescription medication purchases. You should really have gone to the main cash.”
(I’ve often seen customers paying for everything from band aids to makeup at this cash without buying prescriptions, as long as they had some sort of medication with them from the pharmacy area where I picked up my pills.)
Me: “Oh, I’m sorry about that. I just assumed that you pay for medicine at the pharmacy counter. I’ll keep that in mind for next time.”
Employee: “Yeah, well we’re really busy you know, and this takes me away from doing all my work. Now it’s going to take me even longer to finish up and get out of here tonight.”
Me: “Again, I’m sorry. I didn’t realize. I work in retail myself, I know how frustrating it is when you’re busy and you have to stop to help a customer or coworker. It can be—”
Employee: “And you know, just because it doesn’t look like we’re doing anything, it doesn’t mean we’re not busy. We have a lot to do here and this is really annoying! You know, people are just leaving us with their prescriptions all the time.”
Me: “Well, that is your job but still I can understand—”
Employee: “When customers like you waste our time like this it’s really annoying. It’s going to take us even longer to finish up now.”
(The pharmacist finally hands me my change. My children are clinging to me nervously and the customers around me are all shuffling around awkwardly, trying not to look our way. I’ve had enough.)
Me: “Look, I’ve literally been working since 6am. I worked seven days in the last week, I have one day off this week, and I’ll be working from home, and then I work another seven days. I am exhausted, and I regularly have to stop what I’m doing to help my customers, coworkers and employees even when they really could have managed without me. I regularly have to work late or start early due to these interruptions, and my job is 90% physical work on the floor doing heavy lifting and going up and down ladders in a dusty stockroom. You are preaching to the choir here lady. And I’ll tell you, I have never spoken to a customer the way you just spoke to me, or made them feel guilty about coming in to shop and making me do my JOB! Thank you and good night.”
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