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Old 03-06-2022   #141
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The Anticipation Is Usually Worse Than The Shot
Health & Body, High School, Non-Dialogue, Nurses, Students, UK | Healthy | November 10, 2021
In Year Eight, all the girls in my school had to have what we called the “cancer jab”, which was administered during school hours. Logically, I knew I needed this jab to vaccinate against something and that not having it would be bad, but emotionally, I was a wreck.

I’d never had a jab without my dad present before, and on the day of the jab, I found out they weren’t using the painkiller cream I was used to. Combined with a rather severe phobia of being “stabbed” by needles — thanks, egg donor — and the rumours going around about the pain and numb arms other students were experiencing, I was not exactly looking forward to my class being called for ours.

Eventually, the time came, and we were led to a room of the school we had never been in before. There was a row of chairs and nurses, and they were calling out names in alphabetical order, which meant yet more waiting because my name was in the middle. I was trying not to watch the others get their jabs and trying to convince myself that I was not going to freak out. I had it all sorted out in my head. I was going to sit in that chair, the jab would magically just happen without me freaking out, and then I could leave.

This plan fell apart the moment I sat down. The nurse had to ask me questions rather than psychically knowing I had this phobia and wanted to just be stabbed quickly so I could leave. I answered all the questions, albeit kind of curtly, despite not seeing the point in most of them. Like, I was twelve; of course I wasn’t pregnant. Why would you even ask that? In hindsight, I know that all the nurses were kind and professional and non-judgemental the whole time, but Kid Me didn’t understand that yet.

After what felt like an eternity, the nurse asked if I was ready for the jab. Nope, I am not ever going to be ready to be stabbed, thank you very much. This question pretty much started me spiralling into a meltdown. Most of what happened next was a big fuzz of panic in my memory until my best friend came over and held my hand. Her class was called sometime after mine and she walked over after getting her own jab, so I’d been here a while.

Another nurse came over and tried to talk to me, and the first stood quietly far too close, and my friend was trying to be reassuring, and I “knew” I was being watched by all of the other students and maybe the other nurses, even though I couldn’t focus on them to check if they were actually looking. It was all far too much, but at least I could vaguely see and hear by then, even if the time between hearing words and understanding what they meant was far too long. The nurses also occasionally spoke to my friend, but I couldn’t focus on what they were saying.

I kept getting asked if I wanted the jab and I kept choking out that this was very much the opposite of what I wanted but I knew I needed to have the jab, though nowhere near as eloquently. Eventually, the other nurse told me that they could not force me to have the jab, but if I didn’t have it, then they’d have to tell my dad that I’d refused it.

I did not want them to tell my dad. I was supposed to have this vaccine, so refusing it was a bad thing to do. I didn’t want my dad to know I was being bad because that would lead to lectures and not being allowed on the game consoles. So, I managed to pull myself together enough to stop rocking while one nurse held my arm still and my friend kept her grip on my hand. And then, while my eyes were squeezed shut and looking in the opposite direction, the other nurse administered the jab.

It didn’t hurt as much as it should have. I still felt it, so I know I had the jab. But it confused me because there was supposed to be so much more pain. I knew what needles felt like; I had memories as recently as five years earlier where the entire memory consisted of pain and hurt and dread and screams. This couldn’t be over yet. I kept asking the nurses if it was really done, and they were all reassuring smiles and sent me on my way.

Someone asked my friend to escort me to room F11. There were quite a few autistic kids in our school, so we had a couple of rooms just for us, and this was one of them. My friend was allowed in with me even though she usually wasn’t, and we just sat there together until I’d calmed down and then talked until the school day ended.

Thankfully, my general phobia of needles has lessened to the point where I haven’t freaked out this bad in years, though my phobia of the specific kind of needle the egg donor used is still bad enough that I cannot physically say what kind it was.
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Old 03-06-2022   #142
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Every (Bad) Crowd Has A Silver Lining
Bad Behavior, College & University, Editors' Choice, Health & Body, USA | Right | September 3, 2009
(When I was in college, I used to work in the cafeteria. On this day, two girls are making fun of a third.)

Mean Girl #1 : “Oooooh, a hamburger? So much for that diet.”

Mean Girl #2 : “Are you kidding? She’s never been on a diet in her life!”

(The third girl who they are talking to is, for the record, very nice looking.)

Girl #3 : *taken aback* “I… I worked out today. I need the protein.”

Me: “Come on, leave her alone. She can eat whatever she wants!”

Mean Girl #1 : “Yeah, I guess you don’t have to worry about what you eat if you’re already fat and ugly!”

(One of my coworkers has been listening from a distance. He walks over, looks all three girls up and down, and then turns to the third.)

Coworker: “Excuse me, miss, but do you think I could get your phone number?”

Girl #3 : “Are you serious?”

Coworker: “Completely! Who wouldn’t want a date with a beautiful girl who knows how to take care of herself?”

(This was five years ago. I’m going to be the best man at their wedding.)
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Old 03-06-2022   #143
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Fighting Fire With Fire
Awesome, Restaurant, Wild & Unruly | Right | August 13, 2008
(A father is letting five kids make a complete mess of the restaurant. They’re ripping napkins and using it as confetti, breaking chopsticks, and screaming their little heads off.)

Me: “Sir, I’m going to have to ask you to tell them to stop doing that. They are disturbing the other customers.”

Father: *beaming* “No.”

Me: “No, as in, no, you won’t tell them to stop it?”

Father: *still beaming*“Yes.”

(I have to get back to work at this point and sure enough, the kids keep misbehaving. Several customers complain to me but I have no authority to throw them out. The last to complain is a table with about eight young guys.)

Customer #1 : “So there’s nothing you can do about them?”

Me: “I’m so very sorry, sir, but no. I can get you a drink from the house to make up for it.”

Customer #2 : “No, that won’t do.”

Me: “Well, I can see if I can get you a free dessert…”

Customer #2 : “Not what I meant. Can’t you get your boss?”

Me: “I’m afraid he’s not in, sir.”

Customer #1 : “Well, we won’t accept any free stuff. I bet that would come out of your pay.”

Customer #3 : “Hold on…”

(The customer gets up and the others immediately follow him to the noisy, messy table. They’re now surrounded by eight tall, young men who look mighty pissed.)

Customer #3 : *to the father* “Tell them to stop it.”

Father: *still beaming* “No.”

Customer #1 : “You’re upsetting the waitress.”

Father: “Do you guys even work here?”

Customer #1 : “No, we’re from that prison up the street. We’re out on parole. Funny coincidence, we all served seven years for kidnapping and murdering a bunch of noisy brats and a jerk who made minimum-wage waitresses cry.”

(At this point the kids become very, very quiet and the other patrons start giggling and staring.)

Father: “You’re lying.”

Customer #4 : “Wanna take that chance, buddy?”

(One more lecherous grin was enough to send the whole bunch of misfits scurrying to the exit. My knights in shining armor actually got applause from the other diners and a free meal from me.)
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Old 03-06-2022   #144
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Paging Leonidas To The Front Desk
Editors' Choice, Funny, Hardware Store, Jerk, USA | Right | September 18, 2008
Customer: “Look! My friend told me I could get this type of hammer at your store! Now go get it for me!”

Cashier: “Sir, I already told you… We don’t have ANY hammers back here that aren’t already stocked on the shelves.”

Customer: “LOOK HERE. F**K YOU! I KNOW YOU’RE TRYING TO SAVE MONEY BY SWITCHING OUT YOUR STOCKS! GET ME THIS HAMMER!”

(At this point, I come to the front of the store, overhearing what’s going on; note that I’m the manager.)

Me: “Is there a problem?”

Customer: “Yes, sir! Your employee here is not doing what I tell her to!”

Me: “Well, you need to calm down and understand that we don’t have what you’re looking for. So maybe you should go back to shelves and check–”

Customer: “F**K THAT! IT’S NOT THERE, OKAY?! YOU NEED TO F**KING GET ME WHAT I ASK FOR!”

Me: “That’s it. Get out of my store.”

Customer: “What? NO!”

Me: “Sir, get out, or I have to take you out.”

Customer: “Then do it!”

(I go around the counter and approach the customer. I yank him by his collar & drag him to the door.)

Me: “Now, then… you wanna apologize and maybe come back in?”

Customer: “No! I just want my hammer! God, what is this madness?!”

Me: *puts the customer down*

Customer: *confused* “What is it?”

(I turn back to the cashier, who nods in approval. I then turn back to face the customer.)

Me: “Madness? THIS! IS! SPARTAAAAAAAAA!” *kicks customer out of store and slams door*
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Old 03-06-2022   #145
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You’ve Got The Wrong(est) Number
Call Center, Editors' Choice, Funny, Rude & Risque, USA | Right | October 5, 2009
(Note: our customer support number is close to a local driving school’s number.)

Me: “Thank you for calling. How may I help you?”

Customer: “How much for my daughter?”

Me: “Um…”

Customer: “She’s sixteen. It’s her first time. She needs training.”

Me: “Sir, I think you want the driving school.”

Customer: “Oh, what do you guys do?”

Me: “Adult websites.”

Customer: “Oh… OH! Oh, my God!”
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Old 03-06-2022   #146
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A Heady Proposition
Awesome, Editors' Choice, Inspirational, Retail, Technology, USA | Romantic | September 20, 2008
Customer: “I have a big problem. You cut off my head!”

Me: “I’m sorry? How did I cut off your head?”

(The customer shows me an obviously self-taken picture, with the top of his head removed.)

Me: “Sir, it looks like it was taken that way.”

Customer: “No, it wasn’t! My whole head was there when I took it. I’m sure!”

Me: “Okay, let me see your memory card…”

(The customer hands it to me, and I go in the lab and pull it up on the computer. Sure enough, he chopped his own head off in the picture.)

Me: “Sir, that is the whole image, and the top of your head isn’t in it.”

Customer: “But it’s DIGITAL! Can’t you fix it?”

Me: “You can’t create something from nothing.”

Customer: “But… but… but… I need a photo for a dating website!”

Me: “Give me the camera and go stand over there.”

Customer: *excited* “Hot d***! You can be my best man!”

Me: “A thank you card will be enough.”

(Skip ahead nine months…)

Female customer: “Is your name [My Name]?”

Me: “Yes, can I help you?”

Female customer: “My husband wanted you to have this.” *hands me an envelope*

(I opened the envelope, and sure enough, there was a thank you card with a picture of him and his wife. He actually got married and sent her in with the card!)
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Old 03-06-2022   #147
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Sometimes A Hairnet Is More Than Just A Hairnet
Australia, Current Events, Funny, Hospital, New South Wales, Spouses & Partners, Sydney | Healthy | March 6, 2022
I had dreadful labour with my first child four years ago: forty-six unsuccessful hours where nothing went smoothly and which eventuated in an emergency caesarean under a general anaesthetic, followed by permanent nerve pain from the failed attempts of spinals and epidurals.

Fast forward to a couple of months ago. I am in the hospital being prepped for a second (planned this time) caesarean.

Things are all a bit scary, due to last time being so… well, scary… and we’re in the middle of a health crisis, so I am quite tense. I am most nervous about the epidural, but if my nerves hold up, I’ll let them attempt once, and if that doesn’t work, I’ll take the general.

I’m being prepped in various ways, with bed socks, fifty questions, and various other things. There’s time to kill before I am called in, so the nurse is pretty chill and taking her time coming to and fro with whatever props she might need.

I need the restroom and I don’t know how much time I have before I go, so I steal a moment mid-prepping.

When I return, my husband is sitting where he was, on the far side of my bed. I sit and the nurse returns. She asks us to put our hairnets on. I look all over the bed, thinking I’ve lost mime, but I realise I’ve not been given one. Suddenly, my husband looks a bit flushed.

Husband: *Embarrassed* “They gave me two hairnets while you were in the restroom. I thought they were shoe covers.”

The nurse was sympathetic, though; she had a little chuckle, but I full-on cracked up. He turned beet red but laughed along with me. The nurse said they no longer need to wear them on their feet and gave us two fresh nets.

A little later, my husband had to wait outside while they were attempting to give me an epidural. My obstetrician was in front of me, understanding my intense fear of the epidural, when I suddenly remembered the hairnets.

I chuckled to myself and my obstetrician looked confused. I had to tell her what my husband had done, and she laughed, too.

And just like that, the epidural was a success.

To this day, I don’t think what he did was that funny, but I don’t think that’s the point. The point is the fact that it was exactly what I needed at that moment, and so it still makes me laugh.
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Old 03-06-2022   #148
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You’ve Got To Be Kidneying Me
Dentist, Ignoring & Inattentive, Medication, Nurses, Stupid, USA | Healthy | March 3, 2022
I donated a kidney a while back. For the most part, this isn’t much of a problem; the only side effect of the donation, other than not being allowed to do some obscure medical test with radioactive dyes that I’ll likely never need, is that I should avoid NSAIDs like aspirin.

A few years back, I went to a new dentist due to dental pain and they told me I would need a tooth removed. They didn’t have me fill out anything about my medical history before I went in for the dental surgery, so I made sure to briefly mention that I’d donated a kidney to my dentist just so he was aware of it.

After the surgery was over, I was sent to talk to a nurse about post-care and given a prescription for pain relief. I didn’t recognize the medication name, but to be safe:

Me: *To the nurse* “I’ve donated a kidney, so I cannot take NSAIDs. Is this prescription safe for me?”

Nurse: “Yes, it is.”

However, while I was going to pick up my medication, I read through the paperwork they handed me. There was a note saying that it wasn’t safe to take a certain medication if you had kidney problems. The medication mentioned on the paperwork was different than the one I was prescribed, but just the fact that the paperwork called out potential risk concerned me. I figured I should be safe since I’d made sure everyone knew the risk and had been assured it was fine, but I was uncertain enough that I decided to double-check.

Lo and behold, even a quick Google search was enough to learn that the medication I was prescribed was listed as a generic version of the medication the paperwork said I shouldn’t take, and a quick check on [Health Website] explicitly said that this medication was not safe if you had kidney problems.

I called the dentist back explaining the problem, but they never returned my call, leaving me to suffer through the pain with nothing more than Tylenol. I opted not to go back to that dentist for the follow-up surgery to get a replacement tooth installed; I have a general rule of never allowing medical organizations more than one attempt at destroying any of my organs.

About a year and a half later, I got a letter from the dentist saying they were going out of business and I should contact them now if I needed to get any of my medical records. I can’t say I considered their being out of business much of a loss.
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Old 03-06-2022   #149
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Jumping Into This Relationship With Both Feet… Sort Of
Boyfriend/Girlfriend, Farm, Funny, Health & Body, Patients, USA | Healthy | February 28, 2022
I grew up on a farm. In a freak accident when I was about thirteen, I ended up losing most of my left foot. By the time I reach twenty-five, I have gotten used to the amputation; I could still walk, even though I had a slight limp, and with shoes or boots on, it’s impossible for other people to see that half of my foot is missing. That said, I’ve always been a bit self-conscious about it, so I don’t take my shoes off around other people or tell the story very often.

Sometime around my twenty-fifth birthday, I meet a woman and we start dating. A few weeks later, I take her home to meet my family, and while helping out with the farm chores, another freak accident happens and the tip of my right middle finger gets cut off. My family and my girlfriend take me to the hospital, and when we get home, she admits that she was panicking.

Girlfriend: “Oh, my God, that was crazy. I know farming can be dangerous, but I’ve never actually seen anything like that. Are you sure you’re okay?”

Me: “Yeah, I’ll be okay. It hurts, but the meds help.”

Girlfriend: “How can you be so calm about this? I’m completely freaked out and I’m not even the one who lost a finger.”

Me: *Joking* “Well, I’ve done worse, so a finger isn’t too bad.”

Brother: “Yeah, [My Name] is getting kind of used to things going missing by now.”

Girlfriend: “What do you mean?”

Brother: “His foot, and now his finger.”

Girlfriend: “Your foot? What does that mean?”

Brother: “You never told her about your foot, [My Name]?”

Me: “You’ve seen me barefoot, haven’t you?”

Girlfriend: “Apparently not? I mean, I know you limp, but I always thought that was just how you walk.”

Me: “All right, then. Do you want me to tell you the story first and then show you my foot, or show you my foot first and then tell the story?”

She decided to hear the story first, so I told her and then showed her my feet. She ended up taking the whole thing really well, and we’re still together a year later, so I think she’s the one.
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Old 03-06-2022   #150
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We’re So Exhausted On Your Behalf
Bad Behavior, Current Events, Health & Body, Hospital, Non-Dialogue, Security | Healthy | February 25, 2022
The lack of support from security at my hospital is insane. We have limited visitation due to rising health crisis cases.

Once, a whole family showed up when a patient was really only allowed one person. On top of it, they refused to follow the masking rules. How they got by screening, I’ll never know. Even if they wore masks downstairs, there’s no way a whole group should’ve been let up.

And when staff confronted them on the floor, they threatened to get violent with the nurses. When security finally showed up, they talked to the family for maybe ten minutes and didn’t even escort them out, saying, “They promised to leave in five minutes.” What a joke.

My favorite is [health crisis]-positive patients refusing to stay in their rooms and threatening to walk the halls to give everyone their illness, coughing in your face if you argue with them.

Then, there was an old man refusing to pull up his mask when asked, saying, “Honey, I would if I could,” rolling his eyes, and walking away. Surely, it’s more uncomfortable and inconvenient to wear it improperly?

I have more stories than I could possibly recount.
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Old 03-06-2022   #151
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Make Things Easier On Yourselves, Folks!
Australia, Ignoring & Inattentive, Medical Office, New South Wales, Patients, Stupid | Healthy | February 25, 2022
I work in a pathology collection centre where we collect blood and other delightful bodily fluids and emissions. Sometimes the doctor requests that a patient fast in preparation for their blood test for a variety of reasons, and company procedure has certain requirements for the patient to be “correctly” fasting. For example, the patient must fast for more than X hours but not more than X hours, and they can only have water and nothing else. As always, I don’t make the rules; I only enforce them.

This elderly patient presents late in the afternoon with his referral from his general practitioner, and he wants to have the blood test collected. I inquire about whether he had fasted and he hasn’t, so I explain to him that he has to fast, for how long, the consequences of not doing it “correctly”, etc. He isn’t happy but seems to accept that it has to be that way as that’s what the doctor wants.

He seems to have a little trouble understanding me, so I explain it to him a few times, write it down in bullet-point format, and give him the little handouts we have with slightly more detailed patient instructions, as well. He leaves, and I’m satisfied that he understands as I’ve explained it about five times. All in all, I’ve worked with him for about fifteen to twenty minutes.

The patient comes in the next morning around mid-morning and I ask him what time he last had anything to eat or drink other than water. The answer he gives me means that he has exceeded the maximum fasting time.

Me: “You’ve gone too long now and your results could be affected. Are you sure you want to go ahead? I wrote this all down for you. Didn’t you look at what I wrote?”

Patient #1 : “No, I didn’t bother. Just do it.”

Me: *Facepalm*

In addition to this exchange, we often have this conversation with our fasting patients.

Me: “What time last night did you have something to eat or drink other than water?”

Patient #2 : “Oh, yes, last night.”

Me: “What time?”

Patient #2 : “Dinner time.”

Me: “What time was dinner?”

Patient #2 : “Oh, around six.”

Me: “Do you think you could give me the time to the closest half hour?”

The patient rolls their eyes, exasperated.

Patient #2 : “No, I didn’t look at the clock! Just make it six o’clock!”

Me: “You haven’t had anything since then?”

Patient #2 : “Oh, I had dessert at about ten o’clock.”

Or:

Patient #2 : “I just had a cup of tea/coffee this morning.”

Another fun one:

Patient #3 : “I’m usually difficult to get blood from.”

Me: “Oh, okay. Have you had much water today?”

Patient #3 : “No, I don’t drink water.”

I have to admit though, my favourite response to the last one was, “No, I don’t drink water because fish f*** in it!”

Stick a fork in me, folks, because I am so done.
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Old 03-06-2022   #152
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At Least SOMEONE Is Looking Out For This Dog
Bigotry, Cincinnati, Jerk, Ohio, Pets & Animals, USA, Vet | Healthy | February 22, 2022
I am a veterinarian. On the day before Thanksgiving, I have an owner bring their older dog in for a mass on her foot that grew very quickly over the past few days and seemed very irritating as the dog was licking at it. Off the bat, this makes me think of something like a local infection and/or trauma. I recommend taking a small sample of it with a needle to view under a microscope, either in-clinic or by sending it out to a lab, for more information. It starts to go downhill here, as the owner informs me that he is a human physician, and he appears to have some opinions on what should be done instead. I don’t think it helps that I am a young recently graduated female veterinarian, and this owner is an older male physician.

Me: “Taking this sample can tell us whether there is an infection or if there is truly something more concerning like a growth or cancer.”

Owner: “I don’t think I want to do all that. She is an older dog, and I just want it removed, whatever it is.”

Me: “While that is a fair goal, surgery may not be the best solution to this. Even if it is cancer, that area can be hard to remove large masses from because there is so little tissue on the limbs.”

He starts to go into medical jargon about healing, and we go back and forth a few times. I support different owners with their goals and their right to make decisions for their pets so long as they are informed, but I don’t think jumping to surgical removal of this mass is in the dog’s best interest. He eventually concedes to us taking a sample, which I do, and I get a pus-like material that makes me even more suspicious of infection. When I go to explain this:

Owner: “Well, if it is an abscess, you can just take her in the back and drain it with a scalpel blade!”

This is also something I would not want to do immediately, especially in animals who do not sit still like humans and without appropriate pain control. Since our in-clinic materials for evaluating the sample were not working, I told him that I would send the sample out to a lab and that we would hear back with results in about three to five business days, possibly longer with a holiday tomorrow.

I sent the dog home with anti-inflammatories for comfort and a cone to keep her from traumatizing the area in the meantime. The owner was so fixated on having the mass “just removed” that on the way out, he scheduled a surgery for two weeks from then. The whole appointment left me exhausted, but the icing on the cake really came over the next two weeks.

I got the results back about three business days later — six calendar days — and called the only number we had on file for this owner. No one answered, so I left a message explaining that the results were consistent with an infection, that no cancer was seen, and that I was sending them an electronic prescription for an antibiotic. I also told them to call back and let us know how [Patient] was doing.

We heard nothing back about this dog until the next week when the owners got an automatic reminder for surgery drop-off the next day. The owner’s WIFE called us, upset, and asked why her dog had a surgery scheduled. When we reviewed the appointment and explained that it had been scheduled by her husband, the wife got irritated and told us to cancel it, because — shocker — the antibiotic got rid of the mass. She also snipped about how it took a week to get the results back.

In summary, he told me how to do my job (incorrectly), didn’t communicate to his spouse about the dog, didn’t update us about how the dog was doing or respond to a phone call, and complained about getting results back within the estimated timeframe during a holiday week. Well, at least the dog is better.
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Old 03-06-2022   #153
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The Human Body Is A Shocking Wonder
Health & Body, Ignoring & Inattentive, School, Students, USA | Healthy | February 19, 2022
WARNING: INJURY

This happened many moons ago, when I was in seventh grade.

The bell rings signifying the end of lunch. In my haste to get back to my classroom, I end up trying to jump over a bench instead of going around it, falling sideways, and having all of my ninety-six pounds land directly on my left wrist. I pop up and head for class, making it in with about one second to spare before I’d be marked late. I happen to be sitting in the front row.

The teacher spends the next minute writing things on the blackboard, and we all start taking notes. When he turns around, he sees me.

Teacher: “[My Name], leave immediately and go see the nurse.”

Me: “Why? I’m fine.”

Teacher: “Do it right now.”

Me: “If you say so.”

I put my stuff back in my backpack, mutter something under my breath, and reluctantly head for the nurse’s office. Yeah, my left wrist is hurting a bit, but I just fell on it. It’s probably sprained or something. I take my watch off it and transfer it to my right wrist, figuring that’ll help.

When I arrive…

Nurse: “Sit down and don’t move. I’m calling your parents. They’ll take you to the hospital.”

Me: “What the h***? I don’t need a hospital!”

Nurse: “Yes, you do! Look at your wrist!”

I took a look. The bone was almost poking through the skin.

The doctor said the break looked like it had been cut with a laser. Thankfully, the teacher and the nurse noticed right away that my wrist was broken, even if I didn’t!
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Old 03-06-2022   #154
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The Fluffiest Fraud
Australia, Fraud, Impossible Demands, Insurance, Liars/Scammers, Vet | Healthy | February 16, 2022
I work as a vet. Our computer system is set up so that we can submit our clients’ insurance claims for their visits directly to their insurer — just a few clicks to submit the notes and the invoice, minimal hassle for everyone. We don’t have any way of knowing whether or not the claim gets accepted or rejected unless the client lets us know.

Client: “The claim for Fluffy’s [condition] got rejected.”

Me: “Ah, that’s a bugger. We had discussed that it might not get through because it would probably be considered pre-existing, but at least we gave it a go and know for the future.”

Client: “Yeah, sure, but what did you write in the submission claim? Like, the wording?”

Me: “I just submitted my clinical record. There aren’t any notes we write in addition to that.”

Client: “But what did you say Fluffy had?”

Me: “[Condition]. Which is what he has.”

Client: “Do you think you could resubmit it but write that he has [similar condition, which has similar symptoms but is treated differently]?”

Me: “Uh, no.”

Client: “Why not? It’s easy; just change a couple of words and it’s all good. Then it might get approved.

Me: “[Client], I will explain this very clearly to you. The clinic system locks the records after a certain time frame because they are classed as legal documents. Any changes to said documents after the fact would be grounds for me to face disciplinary action from my professional regulator. And very simply, what you are asking me to do is commit insurance fraud.”

Client: “Are you sure about that?”

Me: “Uh, yes, definitely fraud.”

Client: “So, you can’t do anything to get around it?”

Me: “No. I like my job. I’m not risking my licence.”

Client: “So, there’s really nothing you can do about this, then.”

Me: “[Client], stop asking. The answer is no. If you still don’t like it, you’re welcome to see one of my colleagues, but they will tell you the same thing, and your insurer already has the info anyway.”

Client: “…”

He wasn’t a client of ours for much longer. I can’t say he’ll be missed. Good luck and apologies to the next clinic who ended up with him.
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Old 03-06-2022   #155
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Thanks For The Double Dose Of Guilt
Employees, Jerk, Medication, Pharmacy, Sweden | Healthy | February 13, 2022
I take a very expensive medicine. Luckily, since I live in Sweden, I don’t even pay for one month’s full use myself until I start getting it for free. The trick with this medicine is that it needs to be refrigerated, so I cannot order it home and I always need to plan my shopping when getting it since I cannot have it in my bag for too long.

I have just gotten new instructions from my doctor saying I can take out for two months instead of one, since she doesn’t think I should need to go to the pharmacy too often in the health crisis. Unluckily, the power goes that night, and I don’t know for how long, so I call medical services to find out what I should do with the medicine. Since there is a risk that it will be ruined, they tell me to take it back to the pharmacy to get new ones. Since I need a dose for that day, I go to do so, and I have to put other plans aside for the day in order to fix this.

Me: “Hi. I’m so sorry, but the power went and they said to exchange this in case it has gone bad.”

The pharmacist takes the medication and looks at it, then me, then to her computer, and then me again.

Pharmacist: “Do you know how expensive this is?”

Me: “Yes. As I said, the power went off, so the medicine might have been compromised.”

Pharmacist: “This is for two months!”

Me: “Yes, I know. I took it out yesterday — worst luck!”

She frowns and looks at her computer for a while.

Pharmacist: “Well, we don’t have any here, but you can find it at [Other Pharmacy].”

Me: “All right, should I just leave this here and go there, then?”

Pharmacist: “No, you need to bring this with you, or you can’t take out new medication again. Also, next time, perhaps you should only take out for one month; that way you won’t ruin as much of it.”

I did as she said and went a few blocks over to another pharmacy, only to have almost exactly the same conversation. I did get to make the exchange this time. I was so embarrassed and felt guilty about the whole thing, yet it was not even my fault, so thinking back, I wonder why they needed to keep rubbing it in?
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Old 03-06-2022   #156
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I Just Learned Something New
Bizarre, Health & Body, Idaho, Medical Office, Nurses, Patients, USA | Healthy | February 10, 2022
My cat passes away, and in the stress of dealing with his illness, I do forget to wear a mask outside a couple of times. The following days after his death, I suddenly get very sick, and naturally, all I can think of is that I caught something when I forgot to wear a mask. I have almost entirely lost my voice. So, I decide to get tested.

The nurse looks down my throat.

Nurse: “Yeah, you look a bit torn up in there from coughing. Let’s get the tests started.”

She swabs for a couple of different things, and while we are waiting for the results, she says:

Nurse: “Also, your tonsils looked kind of inflamed and oddly shaped…”

Me: *Croaking* “My what?!”

Nurse: “Tonsils, in the back of your throat?”

Me: *Coughing* “I had a tonsillectomy seven years ago!”

Nurse: *Pauses* “That would explain the odd shape they’re in. Well, you’re negative for [contagious illness], strep, and flu, so it’s probably tonsillitis.”

It turns out that, much like if you have part of your liver cut off, your tonsils can grow back, too. I’m the first person I know to have tonsillitis after getting tonsils removed. Good grief!
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Old 03-06-2022   #157
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Making Your Eyes As Big As Dishes
Health & Body, Optometrist/Optician, Patients, Stupid, Sweden | Healthy | February 7, 2022
I finally graduated as a licensed optician this year, and seeing as I have a love for storytelling, of course, I take every chance I get to ask my new coworkers about the weirdest or dumbest customers/patients they’ve encountered. So far, this story I heard from one of the sales assistants absolutely takes the cake, although I do have a close runner-up, as well.

A woman comes in, complaining over something regarding her contact lenses. My coworker asks some general troubleshooting questions: how often do you change your contacts, do you sleep with them, are you cleaning them properly? That last question is where it all goes south.

Patient: “Of course, I clean them, but that cleaner you sold me doesn’t work very well, so I just use dish soap, instead.”

Coworker: *Pauses* “You use what now?”

Patient: “Yeah, dish soap and water. See, the cleaner doesn’t get the contacts clear enough; I still see all blurry when I put them back in. The dish soap makes them much cleaner.”

Coworker: *Absolutely dumbfounded* “You can’t… do that. Your eyes could get really badly damaged from that. Please don’t. You need to use the cleaner that your optician recommended for you.”

Patient: “Well, I still think the dish soap works better.”

Lady, how have you, for your entire life, missed the glaring labels on every single dish soap ever telling you NOT to let it come in contact with your eyes?
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Old 03-06-2022   #158
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Congratulations On The (Frustrating, Long-Awaited) All-Clear!
Doctor/Physician, Insurance, Money, Non-Dialogue, Oklahoma, Oklahoma City, Stupid, USA | Healthy | February 4, 2022
Some years ago, I was diagnosed with breast cancer. I went through all the treatment, surgeries, chemo, you name it. A couple of years later, at the three-month follow-up, my oncologist, upon consultation, didn’t like that he could feel some lumps under my arm, so he put in a request for a PET scan.

A PET scan is an imaging test where you are given a slightly radioactive glucose IV shot, wait an hour, and then go through a machine. Cancer being sugar-avid, if there is any tumor, it will light up on the screen.

My insurance denied the request because I didn’t have a CT scan done that would warrant the need for a PET scan; PET scans are more expensive than CT scans.

The oncologist then put in a request for a CT scan.

The insurance denied it because I didn’t have an MRI scan done that would warrant the need for a CT scan, CT scans being more expensive than MRI scans.

Then, my oncologist put in a request for an MRI scan.

The insurance promptly denied that because I didn’t have an XRay done that would warrant the need for an MRI scan.

And this is how I ended up having an XRay, an MRI scan, a CT scan, and a PET scan because insurance wanted to save the money for the PET scan. I got subjected to way more radiation than necessary for them to pay five times the cost they wanted to save.

It was negative. Years later, I am still cancer-free.
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Old 03-06-2022   #159
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Don’t Sprain Yourself Trying To Be Helpful
Florida, High School, Jerk, Nurses, USA | Healthy | February 1, 2022
I am about fifteen and in high school, and cell phones aren’t really a thing yet. Yesterday, I sprained my ankle. It’s very painful and swollen, but an x-ray shows no breaks. I have a chemistry test, but it’s second period, so I figure I can limp around until then. My mom tells me to go to the office when I finish the test and call her, and she’ll come get me. She says she’ll call if she doesn’t hear from me by a certain time. I finish my test, which takes longer than I thought, and my teacher dismisses me to the office. I hobble in. The nurse is at the front desk.

Nurse: “Did you hurt yourself?”

Me: “I sprained my ankle yesterday. I came in to take my chem test, but I need to go home. It really hurts. Can I call my mom?”

Nurse: “Oh, a Tylenol will fix you right up. I’ve got some in my office. What’s your name?”

Me: “[My Full Name]. My mom said I could call her after the test and she’d come get me.”

Nurse: “No, no. All you need is Tylenol. Can’t have you missing class.”

Me: “Look, it’s really swollen and it hurts and—”

Nurse: “I know what you’re trying to do. You’re not going to skip.”

Me: “What?! I’m not skipping! It really hurts! I need to ice it!”

The phone rings.

Nurse: “Don’t even think about leaving. Sit down.”

I sit and pop my foot up on a chair. The nurse answers the phone.

Nurse: “[School].” *Pauses* “You need to pick your daughter up early?” *Pauses* “Sure, what’s your name?” *Pauses* “And her name?” *Pauses* “Oh.”

She glares daggers at me.

Nurse: “She’s in the office now.” *Pauses* “Due to the number of students skipping, we had to be sure before we called.” *Pauses* “Yes, she says she’s in pain.” *Pauses* “Yes, she says it’s swollen.” *Pauses* “Uh-huh.” *Pauses* “Okay.” *Pauses* “You’ll need to come in with ID.” *Pauses* “Thank you.”

She hangs up.

Nurse: “Don’t move. Your mom is on her way.”

Less than ten minutes later, my mom comes running in. My ankle has ballooned up at this point. There are now other office staff around. She waves her ID at the nurse and signs me out. Then, she helps me out of the chair and I hang on to her for balance.

Mom: *Loudly* “Don’t accuse a kid of trying to skip when she’s very clearly hurting. All you had to do was look at her foot to see she wasn’t faking.”

Nurse: “I’m sorry—”

Mom: “Nope. We are leaving.”

She took me home, where I iced and elevated my foot for the rest of the day. I didn’t see that nurse again!
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Old 03-06-2022   #160
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I Hereby Diagnose Your Cat With Cat
Bizarre, Doctor/Physician, Massachusetts, USA, Vet | Healthy | January 29, 2022
A number of years ago, my husband and I took our beloved cat to the vet for hot spots that had been causing her a great deal of grief. The vet advertised himself as holistic, which we saw as an advantage at the time.

Once we were in the examination room, he asked:

Vet: “Can one of you place one hand on [Cat]’s back while extending the other arm out straight?”

He then proceeded to hold up vials of unknown contents near our lovely cat’s body. With each one, he pushed on the outstretched arm, using his perceived resistance as an indicator of our poor cat’s sensitivity to its contents.

Sadly, my former husband wasn’t up to the task. He excused himself and went outside to stand by our car. From my vantage point near the window, I could still see him, bent double, laughing until he cried, while I was trapped inside, forced to freeze my face while the vet tested vial after vial.

The result? A $375 bill and a diagnosis of “sensitivity to strange smells,” which, if I’m not mistaken, covers all cats, ever.
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