A Legal Standing
Pharmacy | Right | July 6, 2015
(Just the pharmacist and I are working the late shift, around 2:00 am. at a popular 24-hour pharmacy. An elderly woman, who has a reputation for getting prescriptions early, hands me a script for painkillers.)
Elderly Customer: “Hi, I need this filled.”
Me: *for narcotics, our store requires we ask vague questions to help weed out fraudulence* “All righty, is this from today?”
Elderly Customer: “Yes, but I want it dated for three days ago.”
Me: “Forgive me?”
Elderly Customer: “Yes. You all cheated me out of my pills, so I had to wait three days for my refill. So you will date it three days early so that i can get it early from now on.”
(The pharmacist, a 65-year-old man who’s so close to retirement he’s not afraid of being fired, hears the conversation and comes over.)
Pharmacist: “Hello, I’m the pharmacist. Can I help you with something?”
Elderly Customer: “Yes. Your technician refuses to fill my prescription. I want you to fill it and date it for three days ago.”
Pharmacist: “No. It is against the law to do so. I will fill and date it for today.” *turns to leave*
Elderly Customer: “Hey, a**-hole! I’m not done with you!”
(At this point, the pharmacist turns slowly around. I am searching for cover.)
Elderly Customer: “You’re gonna fill my d*** pills for how I want! I’m the customer!”
Pharmacist: “What you are asking is so illegal, it isn’t even physically possible to do with our software.”
Elderly Customer: “It’s not illegal where I’m standing.”
(The elderly customer gives a big grin like she has won. The pharmacist proceeds to walk around the counter, out of the pharmacy, and stands next to the customer.)
Pharmacist: “Ehhh. Nope! It’s illegal over here, too. Good luck getting that filled, though.”
(He handed her the prescription, and she stormed away screaming curses.)
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