Superman Goes Shopping
RETAIL | RIGHT | FEBRUARY 5, 2009
(In my store, it’s store policy to check credit cards for signatures; if they’re not signed, we must see ID.)
Me: “May I see your card, please?”
Customer: “Why?”
Me: “Your card is not signed, sir, and I have to check IDs if there’s no signature.”
Customer: “I know it’s not signed, and it’s not going to be signed.”
Me: “That’s fine, sir, I just have to check your ID then.”
Customer: “Here.” *shows ID*
Me: “Okay, thank you – sign the machine please.”
Customer: “How do you know that’s me in the ID? He has glasses on and I don’t.”
Me: “Sir, it looks like you.”
Customer: “But I don’t have glasses on.”
Me: “Okay then, I’m sorry, but this isn’t valid proof of ID. I can’t take it, which means you can’t use this card.”
Customer: “Oh, well, it’s me, I was just trying to help you out.”
Me: “I’m sorry, sir, but you have convinced me otherwise. I cannot take it.”
Customer: “What? It’s me!”
Me: “I know… it’s you. I was just trying to help you out.”
|