If At First You Don’t Succeed, Chai Again, Part 3
COFFEE SHOP | WORKING | FEBRUARY 22, 2016
(On impulse, I go to a national chain coffee place during my lunch break. It’s busy, but to my relief there’s almost no line when I get in. The customer in front of me gives a complex order, during which time I pick up one of the holiday-themed reusable cups beside me because I think they’re cute.)
Me: “A venti latte, decaf, please, and also this cup.”
Barista: *takes cup, calling out to her coworker, Barista
#2 * “Can we do the chai tea latte in decaf?”
Me: “Oh, no, I asked for a venti decaf latte.”
Barista: “Okay, with soy?”
Me: “Um, no. Dairy milk, please.”
Barista: “Sorry, I keep expecting a complex order.”
Me: *smiling* “I’m a very simple person.”
Barista: “Okay, a decaf venti latte, minus the discount for the reusable cup… What’s your name?”
Me: “I’m [My Name]. Um, please make sure you charge me for the cup? I just picked it up over there.”
Barista: “Okay.”
(Which she does, and I go over to the pick up window. Getting the latte is faster than ordering it.)
Barista
#2 : “Okay, vanilla latte for [My Name]!”
(I give up and end up taking the drink, as a line is forming at the register and I have to get back to work. I feel sorry for the first barista – it had obviously been a very long day for her!)