The Power To End This Call
OFFICE | RIGHT | NOVEMBER 24, 2015
(After a expletive-laced tantrum on the phone about an issue I resolved, I’m still being screamed at by this jerk, for no reason. Finally I have had enough.)

Caller: “DO YOU HAVE ANY IDEA WHO THE F*** I AM?!”

Me: “Sorry to interrupt your tirade, sir, but I just need to verify a few details.”

Caller: “Okay, what?!”

Me: “Your name is [Caller], you live at [Address], your phone number is [number], your wife’s phone number is [number], your birthdate is [date], you work at [Business,] your mother’s maiden name is [Name], and your social security number is [number], correct?”

Caller: “Yes.”

Me: “Do you know who I am?”

Caller: “…”

Me: “I’m the girl who makes eight bucks an hour to put up with the likes of you. I can ruin your life, and have another job making eight bucks an hour tomorrow. I suggest that you speak to me like a big boy. Now, is there anything else I can help you with, Mr. [social security number]?”

Caller: “No. I’m sure you are not allowed to tell people to f*** off, so I’m just gonna do it myself.”

Me: “Thank you, sir. Have a great day.”