There’s No Business Like My Business

Pharmacy | Right | August 9, 2012


(I work at a well-known retail pharmacy. One night while I’m still new on the job, I’m manning one of the cash registers.)

Woman: “Hi, where is your baking soda?”

Me: “Um, I can’t guarantee that we have baking soda, but if we do, it would be in Aisle 3.”

Woman: *goes off to look for it*

(15 minutes later, the customer comes through my line with her baking soda.)

Me: “Oh, I see you found it! I’m glad we carry it.”

Woman: “If you hadn’t, I would have been very frustrated, and I would never have come here again!”

(I think she’s joking and laugh a bit.)

Me: “Well, I’m certainly glad you found it!”

Woman: *completely serious* “I did that to [other retail store] when they didn’t have lettuce, and they went out of business within a week!”

Me: *pause* “Um… I’m REALLY glad you found the baking soda, then.”