Allergic Overreaction
Pharmacy | Right | October 27, 2014
(I work at a large chemist’s shop in North Yorkshire. I am about halfway through my shift when a woman comes running into the shop and up to the register. She is scratching herself really fast and making weird faces.)
Me: “Good morning, ma’am. How can I help you?”
Customer: “ALLERGIC REACTION!”
Me: “I’m sorry…?”
Customer: “ALLERGIC REACTION!”
Me: “Okay… what about it?”
Customer: “ARE YOU STUPID OR WHAT? I NEED MEDICINE! ALLERGIC REACTION!”
(I was quite alarmed by this point and other customers in the shop were starting to stare.)
Me: “Right, what caused your reaction? Is it animal related, or—”
Customer: *scratching like mad* “I DON’T KNOW! ALLERGIC REACTION!”
Me: “Yes, but to give you the correct medication we need to know what caused your reaction. What—”
Customer: “I DON’T F****** KNOW WHAT CAUSED IT! ALLERGIC REACTION! GIVE ME SOMETHING TO MAKE IT STOP ITCHING!”
Me: “But, ma’am…”
(The customer was now running around the store pulling items from the shelves before throwing them to the ground.)
Customer: “WHERE IS THE F****** ALLERGIC REACTION MEDICINE? I NEED IT NOW!”
(The manager, hearing the commotion, runs out from the back room.)
Manager: “What seems to be the problem?”
Customer: “I NEED MEDICATION FOR AN ALLERGIC REACTION AND THIS F****** S*** WON’T GIVE ME IT!”
Manager: “What caused your reaction, ma’am?”
Customer: “I. DON’T. F******. KNOW!”
Manager: “In that case we can’t help you. Have a nice day, ma’am.”
Customer: “F*** YOU! WHEN I DIE I’M GONNA COME GET YOU FIRED!”
(The customer runs out of the store screaming ‘ALLERGIC REACTION!’)
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